Creative Thinking

• Defining Creative and Critical Thinking
• Characteristics of Creative Thinkers
• The Creative Thinking Process
• Creative Thinking Techniques
• Effective Critical Thinking
• Effective Problem Solving

Business Communication

• Defining Communication
• Channels, Elements and Purpose of Communication
• The advantage and importance of Feedback
• Communication in the Workplace
• Principles of Business Writing
• The Business Letter
• Email Communication
• Presentation skills
• Microsoft Word Fundamentals
• Microsoft Excel Fundamentals
• Microsoft PowerPoint Fundamentals
• Microsoft Outlook Fundamentals

Project Management Administration

• The nature of a project
• The nature of project management
• Structures in the project environment
• Application of organisation structures in a project environment
• Project management processes and activities
• Understand working as a member of a team
• Collaborate with other team members to improve performance
• Participate in building relations between team members and other stakeholders
• Respect differences to enhance interaction between team members
• Use a variety of strategies to deal with potential or actual conflict in a project team

Business Mathematics

• Math's Fundamentals
• Business decisions and Data
• Financial Mathematics

Business Management Principles

• Introduction to Business Management
• Planning as a management function
• Organizing as a management function
• Leading as a management function
• Controlling as a management function
• Motivation
• Groups and Teams
• Corporate Social Responsibility
• Entrepreneurship
• Change Management

Human Resources Management Principles

• Definitions and terms
• The role and principles of HRM
• HRM in South Africa
• Industrial Relations
• Recruitment and Selection
• Performance Management

Finance for Small Business

• The Nature and Purpose of Accounting
• Basic Accounting Principles
• The Accounting Cycle
• Types of Business
• Cash
• Finance Fundamentals
• Sources of Capital
• Financial Terminology
• Cash Management
• Budgeting & Finance
• Financial Ratios

Marketing Practice

• Marketing Fundamentals
• The difference between Marketing, Advertising and Public Relations
• Market Research
• The Marketing Environment
• PESTLE & SWOT analysis
• Target Markets
• Market Segmentation
• Consumer Behaviors
• The four "P's" of Marketing
• Digital Marketing Basics
• Social Media Marketing Basics

Entrepreneurship

• Characteristics and skills
• Intrapreneurship
• Resources & Legal Requirements
• Buying a Business
• The Business Plan
• Getting started
• Managing risks
• Failures and Turnaround

Business Information Systems

• Concepts and fundamentals
• Knowledge Management
• Application Software
• Systems Development
• Technology in the Business Environment